Inversus Online Clothing Store - 30 Day Return Policy

We at Inversus are committed to providing you with a seamless shopping experience. If you're not entirely satisfied with your purchase, we offer a straightforward 30-day return policy for eligible items. Please take a moment to review our return guidelines:

Return Eligibility:

1. Items must be in their original, unworn condition with tags attached.
2. The return request must be initiated within 30 days from the date of delivery.

Return Process:

1. Initiate the return process by contacting our customer service team at customer-service@inversusot.com within the stipulated 30-day period.
2. Provide your order number, a brief reason for the return, and any relevant details to facilitate the process.
3. Our customer service team will guide you on the next steps, including the return address and any additional instructions.

Return Shipping:

1. Customers are responsible for return shipping costs unless the return is due to a defect or an error on our part.
2. We recommend using a trackable shipping method to ensure the safe return of the items.

Refund Process:

1. Once we receive the returned items and verify their eligibility, we will initiate the refund process.
2. Refunds will be issued to the original payment method used during the purchase.
3. Please allow a reasonable processing time for the refund to reflect in your account.

Exceptions:

1. Customized or personalized items may not be eligible for return unless they are defective or damaged upon receipt.

Contact Information:
For any questions or assistance regarding returns, feel free to reach out to our customer service team at customer-service@inversusot.com.

Thank you for choosing Inversus. We appreciate your trust in our commitment to quality and customer satisfaction.