Make a Change Hoodie

Inversus Online Clothing Store - 30 Day Return Policy

We at Inversus are committed to providing you with a seamless shopping experience. If you're not entirely satisfied with your purchase, we offer a straightforward 30-day return policy for eligible items. Please take a moment to review our return guidelines:

Return Eligibility:

1. Items must be in their original, unworn condition with tags attached.
2. The return request must be initiated within 30 days from the date of delivery.

Return Process:

1. Initiate the return process by contacting our customer service team at customer-service@inversusot.com within the stipulated 7-day period.
2. Provide your order number, a brief reason for the return, and any relevant details to facilitate the process.
3. Our customer service team will guide you on the next steps, including the return address and any additional instructions.

Return Shipping:

1. Customers are responsible for return shipping costs unless the return is due to a defect or an error on our part.
2. We recommend using a trackable shipping method to ensure the safe return of the items.

Refund Process:

1. Once we receive the returned items and verify their eligibility, we will initiate the refund process.
2. Refunds will be issued to the original payment method used during the purchase.
3. Please allow a reasonable processing time for the refund to reflect in your account.

Exceptions:

1. Customized or personalized items may not be eligible for return unless they are defective or damaged upon receipt.

Contact Information:
For any questions or assistance regarding returns, feel free to reach out to our customer service team at customer-service@inversusot.com.

Thank you for choosing Inversus. We appreciate your trust in our commitment to quality and customer satisfaction.

Inversus Online Clothing Store - Shipping Policy

At Inversus, we strive to provide prompt and reliable shipping services to enhance your shopping experience. Please take a moment to familiarize yourself with our shipping policy:

Domestic Shipping (Within United States):

• Orders within the United States typically take between 3 to 6 business days for delivery.
• Shipping costs are calculated at checkout based on the weight and destination of your order.
• Please note that delivery times may vary based on your location and any unforeseen circumstances that may affect shipping carriers.

International Shipping:

• For international orders, shipping times can vary and generally range from 12 to 26 business days.
• International shipping costs are calculated at checkout based on the weight and destination of your order.
• Customs and import duties may be applicable and are the responsibility of the customer. Please check with your local customs office for more information.

Order Processing:

• Orders are typically processed within 1-2 business days after payment confirmation.
• You will receive a shipping confirmation email with tracking information once your order has been dispatched.

Shipping Partners:

• We partner with reputable shipping carriers to ensure the safe and timely delivery of your orders.

Order Tracking:

• Track the status of your order using the provided tracking information in your shipping confirmation email.

Shipping Delays:

• While we make every effort to ensure timely deliveries, unforeseen circumstances such as weather conditions or carrier issues may cause delays. We appreciate your understanding in such situations.

Contact Information:

• For any shipping-related inquiries or assistance, please contact our customer service team at customer-service@inversusclothing.com.

Thank you for choosing Inversus. We appreciate your trust, and we're dedicated to delivering your unique Inversus products to you in a timely and efficient manner.